Frequently Asked Questions

Everything you need to know about bringing Bungu into your home.

What is the typical shipping timeframe for furniture?

Most in-stock home decor items ship within 2-4 business days. For larger furniture pieces, please allow 1-2 weeks for specialized freight delivery and scheduling.

Do you offer international shipping?

Currently, Bungu ships exclusively within the continental United States and Canada to ensure the safety and integrity of our fragile home goods during transit.

What is your return policy for home textiles?

We accept returns on unused textiles, such as rugs and cushions, within 30 days of delivery. Items must be in their original packaging and free from any signs of use.

Are your wood products sustainably sourced?

Yes, Bungu is committed to sustainability. All our wooden furniture and kitchenware are crafted from FSC-certified timber and finished with non-toxic, eco-friendly oils.

What should I do if my order arrives damaged?

Please inspect your delivery immediately. If you notice any damage, take photos and contact our support team within 48 hours so we can arrange a replacement or refund.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free installment plans through Affirm and Klarna for larger home investments.